Welcome to Nouriiva.com (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of our kitchen gadgets, spices, foods, and related products (collectively, “Products”).
By accessing or using Nouriiva.com, you agree to be bound by these Terms. Please read them carefully before making a purchase.
1. General Conditions
- Eligibility: You must be at least 18 years old to use this Website or make a purchase.
- Agreement Changes: We reserve the right to update these Terms at any time without prior notice.
- Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login details.
2. Products and Pricing
- Product Descriptions: We make every effort to display the colors, features, and details of our kitchen gadgets and food products accurately. However, we do not guarantee that your screen display perfectly reflects the actual product.
- Perishable Items: Spices and food products are subject to natural variations. Please read ingredients carefully for potential allergens.
- Price Changes: Prices for our Products are subject to change without notice. We reserve the right to modify or discontinue any Product at any time.
3. Orders and Payments
- Order Acceptance: We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or suspected fraud.
- Payment Methods: All payments must be made through our authorized payment gateways at the time of checkout. You agree to provide current, complete, and accurate purchase and account information.
4. Shipping and Delivery
- Delivery Timelines: Shipping times are estimates and cannot be guaranteed. Nouriiva is not liable for delays caused by shipping carriers or customs.
- Risk of Loss: All risk of loss for physical goods passes to you upon our delivery of the items to the carrier.
5. Returns, Refunds, and Food Safety
- Kitchen Gadgets: Unused and undamaged kitchen gadgets in their original packaging can be returned within 14 days of delivery.
- Spices and Food Products: For safety and hygiene reasons, all sales of spices and food items are final and cannot be returned unless they arrive damaged or spoiled.
- Damaged Items: If your order arrives damaged, you must contact us at nouriivacontact@gmail.com within 48 hours of delivery with photo proof to qualify for a replacement or refund.
6. Limitation of Liability
- Disclaimer: Nouriiva is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products, including the improper use of kitchen gadgets or allergic reactions to food products.
7. Governing Law
- These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the country/state in which Nouriiva operates.
8. Contact Information
Questions about the Terms and Conditions should be sent to us at nouriivacontact@gmail.com.